We are seeking a detail-oriented and highly motivated Quality Enhancement Specialist (QE) to join our team. The QA Specialist will be responsible for ensuring our services/products meet consistent quality standards and comply with regulatory requirements. The ideal candidate will possess a strong understanding of quality assurance methodologies, process improvement, and regulatory compliance

Position Details:

• Location: Home-based (Local to MD, DC, VA) – Telework Required

• Compensation: Starting at $40K (based on experience)

• Hours: 8:30 AM – 4:30 PM, Monday – Friday (Some weekends and extended hours may be required)

• Field Work & Travel: 25% fieldwork, 25% travel

Minimum Qualifications:

•    Must have a high school diploma or GED.  Some college preferred. Preferred knowledge base of Maryland DDA and COMAR.
•    Must have intermediate Microsoft Office Suite skills.

• Position requires 50% travel (ineligible for mileage reimbursement to/from EPIC sites) 
  EPIC is an organization that strives to develop and maintain a harmonious work environment and encourages growth and professional development.  All EPIC team members have basic requirements in areas such as Leadership, Team Management, and Compliance Assurance. 
  The position of QE Specialist is to review, evaluate, and investigate cases to determine accuracy and outcomes. The incumbent is a detail-oriented professional that is responsible for the implementation of policies & procedures, inspect and audit to ensure compliance with internal and external protocols/regulations.    
  
  •    Ability to closely collaborate across all EPIC programs and departments.
  •    Ability to work together as a team where there is effective communication.
  •    Must possess excellent communication, analytical, and problem-solving skills.
  •    Must be able to prioritize, multi-task and meet deadlines in compliance with internal and external agencies rules and regulation.
  •    Excellent time management skills to manage one's own time and the time of others.
  •    Must be responsible and take accountability for own actions.
  
  Key Responsiblities:
  
  Conduct regular audits and inspections to ensure adherence to quality standards.

• Identify, document, and track defects or areas for improvement.

• Collaborate with cross-functional teams to implement corrective and preventive actions.

• Monitor and report on key performance indicators (KPIs) for quality.

• Maintain documentation and records to meet internal and regulatory requirements.

• Assist in training staff on quality standards and procedures.

• Stay current with industry regulations and best practices

• Full Job Description will be presented in Interview

Why EPIC?

By joining EPIC, you will be part of a passionate team committed to enhancing the lives of individuals. We prioritize work-life balance and offer the flexibility of a home-based role, tailored travel, and fieldwork opportunities. If you’re ready to take on a leadership role with a growing nonprofit and make an impact, we encourage you to apply today!